Privacy Policy


Responsible for the processing of data is:
Ello LaMotta UG (haftungsbeschränkt)
Rudi-Dutschke-Str. 23
10969 Berlin
Germany

hello@calma-cbd.com

Thank you for visiting our online shop. Protection of your privacy is very
important to us. Below you will find extensive information about how we handle
your data.

1. Access data and hosting

You may visit our website without revealing any personal information. With every
visit on the website, the web server stores automatically only a so-called
server log file which contains e.g. the name of the requested file, your IP
address, the date and time of the request, the volume of data transferred and
the requesting provider (access data), and documents the request.

These access data are analysed exclusively for the purpose of ensuring the
smooth operation of the website and improving our offer. This serves according
to Art. 6 (1) 1 lit. f) GDPR the protection of our legitimate interests in the
proper presentation of our offer that are overriding in the process of balancing
of interests. All access data are deleted no later than seven days after the end
of your visit on our website.

Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render
hosting and website presentation services on our behalf. This provider processes
on its servers all data that are collected in the manner specified below when
you visit our website or fill in forms made available for this purpose in our
online shop. Data are processed on other servers only in the scope described
herein. This service provider is based in an EU or EEA member state.

2. Data collection and use for processing the contract, making contact

We collect personal data that you disclose to us whenever you place an order or
contact us (e.g. via contact form or by email). Mandatory fields are marked as
such because we absolutely need those data to perform the contract or process
your contact request, and you would otherwise not be able to complete your order
or send the contact request. It is evident in each input form what data are
collected.

We use the data that you disclose to us to perform the contract and process your
enquiries according to Art. 6 (1) 1 lit. b) GDPR. Upon contract completion, any
further processing of your data will be restricted, and your data will be
deleted upon expiry of any retention period applicable under relevant statutory
regulations, unless you expressly consent to the further use of your data or we
reserve the right to further use your data in the scope and manner permitted by
law, of which we inform you in this notice.

3. Transfer of data

We disclose your data to the shipping company in the scope required for the
delivery of the ordered goods according to Art. 6 (1) 1 lit. b) GDPR. Depending
on the payment service provider you have selected during the ordering process,
we disclose the payment details collected for order processing purposes to the
bank commissioned to handle the payment and, as the case may be, to the payment
service provider commissioned by us or to the selected payment service. Some of
those data are collected by the selected payment service providers themselves if
you open an account with them. In such a case, during the ordering process, you
must register with your payment service provider using your access data. In this
respect, the privacy notice of the relevant payment service provider applies.

4. Email newsletter

E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail
newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using
the data required or disclosed by you separately for this purpose.

You may unsubscribe from the newsletter service at any time. For this purpose
you can either send a message to the contact option specified below or use the
opt-out link in the newsletter. Upon unsubscription, we will delete your email
address unless you have expressly consented to the further use of your data or
we reserve the right to further use your personal data in the scope and manner
permitted by the law, of which we inform you in this notice.

5. Use of data for payment processing

Identity and credit assessment in the case of selecting Klarna's payment
services.
If you select the payment services offered by Klarna, we will ask you to provide
your consent according to Art. 6 (1) 1 lit. a) GDPR in order to transfer to
Klarna the data required for the processing of the payment and for identity and
credit assessment. In Germany, the identity and credit assessment may be carried
out by credit reference agencies listed in Klarna's privacy policy
[http://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/privacy].
Klarna uses the information it obtains about the statistical probability of
default for making a well-balanced decision about the establishment, performance
or termination of the contractual relationship.
You may revoke your consent at any time by sending a message using the contact
data below. The consequence may be that we will no longer be able to offer you
certain payment options. You may revoke your consent to such use of your
personal data also by notifying Klarna thereof at any time.

6. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our
Trusted Shops Trustmark and the collected reviews as well as to offer Trusted
Shops products to buyers after an order.

This is necessary to safeguard our legitimate prevailing interests in an optimal
marketing by ensuring the safety of your purchase according to Article 6 (1) f
GDPR. The Trustbadge and the services advertised with it are an offer of the
Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The
Trustbadge is made available by a CDN provider (Content-Delivery-Network) as
part of order processing. The Trusted Shops GmbH uses also service provider from
the USA. An adequate level of data protection is guaranteed. Further information
to the data security of the Trusted Shops GmbH can be found here
[https://www.trustedshops.co.uk/imprint/].

When the Trustbadge is called up, the web server automatically saves a server
log file which contains, for example, your IP address, the date and time of the
call, the amount of data transferred and the requesting provider (access data)
and documents the call. Individual access data are stored in a security database
for the analysis of security problems. The log files are automatically deleted
90 days after creation at the latest.

Further personal data will be transferred to Trusted Shops GmbH if you decide to
use Trusted Shops products after completing an order or have already registered
for use. The contractual agreement made between you and Trusted Shops applies.
For this purpose personal data is automatically collected from the order data.
Whether or not you are already registered as a Trusted Shops customer is
automatically checked by means of a neutral parameter, the e-mail address hashed
by cryptological one-way function. The e-mail address is converted to this hash
value, which cannot be decrypted by Trusted Shops before it is transmitted.
After checking for a match, the parameter is deleted automatically.

This is necessary for the fulfillment of our and Trusted Shops' legitimate
prevailing interests in the provision of the buyer protection linked to the
specific order and the transactional review services in accordance with Art. 6
para. 1 s. 1 lit. f GDPR. Further details, including your right to object, can
be found in the Trusted Shops Privacy Policy linked above and within the
Trustbadge.

7. Cookies and web-analysis

In order to make visiting our website attractive and to enable the use of
certain functions, we use so-called cookies on various pages. Cookies are small
text files that are automatically stored on your end device. Some of the cookies
we use are deleted after the end of the browser session, i.e. after closing your
browser (so-called session cookies). Other cookies remain on your end device and
enable us to recognise your browser during your next visit (persistent cookies).
This serves the protection of our legitimate interests in the optimised
presentation of our offer according to Art. 6 (1) 1 lit f GDPR that are
overriding in the process of balancing of interests.
Cookies are also used for market research and for suitable product
advertisements. Further information on this can be found in the notes for the
respective tool below. You can find the storage period in the overview function
in the cookie settings of your web browser. You can set your browser so that you
are informed about the setting of cookies and decide individually whether to
accept them or whether to exclude the acceptance of cookies in certain cases or
in general. If cookies are not accepted, however, the functionality of our
website may be restricted. Below you will find information on the cookies we use
and the settings that can be made in your browser.

Necessary cookies: These cookies are necessary to enable you to use our website.
This includes e.g. cookies that enable you to log into the customer area or add
items to your shopping cart.

Analytical / performance cookies: These cookies enable collecting anonymised
data about user behaviour on our website. We analyse them e.g. to improve the
functionality of our website and recommend you products that will be interesting
to you.

Targeting cookies: These cookies record information about your visit to the
website, previously viewed pages and links you clicked. We use this information
to tailor our website and displayed ads to your interests.

How can I change cookie settings in my browser? Every browser has a different
policy for managing the cookie settings. The browser’s policy is described in
the Help menu of every browser and explains how you can change your cookie
settings. To find out how to change the settings in your browser, see the links
below:
Internet Explorer™ [https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies]
Safari™ [https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE]
Chrome™ [https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE]
Firefox™ [https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences]
Opera™ [https://help.opera.com/en/latest/web-preferences/#cookies]

Using of Google (Universal) Analytics for web analytics
Insofar as you have given your consent according to Art. 6 (1) 1 lit. a) GDPR,
this website uses Google (Universal) Analytics, a web analytics service provided
by Google [https://www.google.co.uk/] for the purpose of website analytics.
Google Analytics is an offer from Google Ireland Limited, a company incorporated
and operated under Irish law with its registered office at Gordon House, Barrow
Street, Dublin 4, Ireland (www.google.co.uk). Google (Universal) Analytics uses
methods, like e.g. cookies, that enable an analysis of your use of the website.
The information collected automatically by cookies about your use of this
website are as a rule transmitted to and stored on a Google server in the United
States. At the same time, as IP anonymisation is enabled on this website, the IP
address will be shortened before being transmitted within the area of member
states of the European Union or other parties to the Agreement on the European
Economic Area. Only in exceptional cases, the full IP address will be sent to a
Google server in the USA and shortened there. Generally, Google does not
associate the anonymised IP address, transmitted from your browser through
Google Analytics, with any other data held by Google.

Where information is transmitted to and stored by Google on servers located in
the United States, the U.S. company Google LLC is certified under the EU-US
Privacy Shield. You will see the up-to-date certificate here
[https://www.privacyshield.gov/list]. Based on this agreement between the USA
and the European Commission, the latter has recognised entities certified to the
Privacy Shield as those ensuring an adequate level of data protection.

You may revoke your consent at any time with future effect by downloading and
installing the browser plug that is available at this link
[https://tools.google.com/dlpage/gaoptout?hl=en].This prevents the collection of
data generated by the cookie and related to your use of the website (including
your IP address) to Google and the processing of this data by Google.

Alternatively to the browser plugin, you may click <a
href="javascript:gaOptout()">this link</a>, to prevent Google Analytics from
recording your data on this website in the future. In this process, an opt-out
cookie will be stored on your end-user device. If you clear your cookies, you
will be asked to provide your consent again.

8. Online Marketing

Google Ads remarketing
We use Google Ads to advertise our website in Google search results and on
third-party websites. As far as you have given your consent according to Art. 6
(1) 1 lit. a) GDPR for every visit of the website the so-called remarketing
cookie of Google is set by Google, which allows the automatic displaying of
interest-based advertising using a pseudonymous cookie ID and information about
your website visits. After the purpose of use has ceased to exist and the use of
Ads Remarketing has ended from our side, the data collected in this context will
be deleted.

Any data processing that goes beyond that scope takes place only if you have
allowed Google to associate your web and app browsing history with your Google
account and to use information from your Google account to personalise ads that
you see across the web. If, in such a case, you visit our website while being
signed in to Google, Google will use your data together with Google Analytics
data to build and define audience lists for cross-device remarketing. For this
purpose, Google will temporarily join your data with Google Analytics data to
build audiences.

Google Ads is an offer from Google Ireland Limited, a company incorporated and
operated under Irish law with its registered office at Gordon House, Barrow
Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted
to and stored by Google on servers located in the United States, the U.S.
company Google LLC is certified under the EU-US Privacy Shield. Here
[https://www.privacyshield.gov/list] you can see the up-to-date certificate.
Based on this agreement between the USA and the European Commission, the latter
has recognised entities certified to the Privacy Shield as those ensuring an
adequate level of data protection.

You can revoke your consent at any time with future effect by clickng the
remarketing cookie via this link
[https://adssettings.google.com/authenticated?hl=en]. In addition, you can
obtain information about the setting of cookies from the Digital Advertising
Alliance [https://www.aboutads.info] and accordingly adapt the settings of your
browser.

Google Fonts
This website contains the script code "Google Fonts". Google Fonts is an offer
from Google Ireland Limited, a company incorporated and operated under Irish law
with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland
(www.google.co.uk). This serves to protect our legitimate interests in a uniform
presentation of the contents on our website in accordance with Art. 6 (1) 1 lit.
f) GDPR.
This will establish a connection between the browser you are using and Google's
servers. This gives Google knowledge that our website has been accessed via your
IP address.
Where information is transmitted to and stored by Google on servers located in
the United States, the U.S. company Google LLC is certified under the EU-US
Privacy Shield. A current certificate can be viewed here
[https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active].
As a result of this agreement between the US and the European Commission, the
latter has established an adequate level of data protection for companies
certified under the Privacy Shield.
Further information about data processing by Google can be found in Google's
privacy policy [https://policies.google.com/privacy?gl=uk&hl=en-GB].

9. Social Media

Our online presence on Instagram, TikTok
Our presence on social networks and platforms serves a better, active
communication with our customers and interested parties. We inform there about
our products and current special offers.
When you visit our websiteson social media, your data may be automatically
collected and stored for market research and advertising purposes. So-called
usage profiles are created from these data using pseudonyms. These can be used,
for example, to place advertisements inside and outside the platforms that
presumably correspond to your interests. For this purpose, cookies are usually
used on your terminal. The visitor behaviour and the interests of the users are
stored in these cookies. This serves in accordance with Art. 6 (1) 1 lit. f)
GDPR to protect our legitimate interest in an optimised presentation of our
offer and effective communication with customers and interested parties that are
overriding in the balancing of interests. If you are asked by the respective
social media platform operators for a consent into the data processing, e.g.
with the help of a checkbox, the legal basis of data processing is Art. 6 (1) 1
lit. a) GDPR.
If the aforementioned social media platforms are headquartered in the USA, the
following applies: The European Commission has adopted a decision on
appropriateness for the USA. This goes back to the EU-US Privacy Shield. A
current certificate for the respective company can be viewed here
[https://www.privacyshield.gov/list].
For detailed information on the processing and use of the data by the providers
on their pages as well as a contact option and your rights and setting options
for the protection of your privacy, in particular opt-out options, please refer
to the providers' data protection information linked below. If you still need
help, you can contact us.

Instagram: [https://help.instagram.com/519522125107875]
TikTok: [https://www.tiktok.com/legal/privacy-policy?lang=en#privacy-eea]

Possibility to object (opt-out):

Instagram: [https://help.instagram.com/519522125107875]
TikTok: [https://www.tiktok.com/legal/privacy-policy?lang=en#privacy-eea]

10. Sending rating reminders by email

If, when or after placing your order, you have given us your express consent to
doing so according to Art. 6 (1) 1 lit. a), we will use your e-mail address to
send you reminders about rating your order using the rating system applied by
us. You may revoke your consent at any time by sending a message to the contact
option specified below.

11. Contact possibilites and your rights

Being the data subject, you have the following rights according to:

* art. 15 GDPR, the right to obtain information about your personal data which
we process, within the scope described therein;
* art. 16 GDPR, the right to immediately demand rectification of incorrect or
completion of your personal data stored by us;
* art. 17 GDPR, the right to request erasure of your personal data stored with
us, unless further processing is required * to exercise the right of freedom
of expression and information;
* for compliance with a legal
obligation;
* for reasons of public interest or
* for establishing, exercising or
defending legal claims;

* art. 18 GDPR, the right to request restriction of processing of your personal
data, insofar as * the accuracy of the data is contested by you;
* the processing is unlawful, but you refuse their erasure;
* we no longer need the data, but you need it to establish,
exercise or defend legal claims, or
* you have lodged an objection to the processing in
accordance with art. 21 GDPR;

* art. 20 GDPR, the right to receive your personal data that you have provided
to us in a structured, commonly used and machine-readable format or to
request its transmission to another controller;
* art. 77 GDPR, the right to complain to a supervisory authority . As a rule,
you can contact the supervisory authority at your habitual place of residence
or workplace or at our company headquarters.

If you have any questions about how we collect, process or use your personal
data, want to enquire about, correct, restrict or delete your data, or withdraw
any consents you have given, or opt-out of any particular data use, please
contact us directly using the contact data provided in our site notice. Right to
object
If we process personal data as described above to protect our legitimate
interests that are overriding in the process of balancing of interests, you may
object to such data processing with future effect. If your data are processed
for direct marketing purposes, you may exercise this right at any time as
described above. If your data are processed for other purposes, you have the
right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your
personal data for such purposes unless we can demonstrate compelling legitimate
grounds for the processing which override your interests, rights and freedoms or
for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing
purposes. In such a case we will no longer process your personal data for such
purposes.