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Versandkostenfrei ab 50€ innerhalb Deutschland
Versandkostenfrei ab 50€ innerhalb Deutschland

Refund policy

Instructions on cancellation

Right to cancel
You have the right to cancel this contract within 14 days without giving any
reason. The cancellation period will expire after 14 days from the day on which
you acquire, or a third party other than the carrier and indicated by you
acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Ello LaMotta UG (haftungsbeschränkt), Rudi-Dutschke-Str. 23, 10969 Berlin, Germany, hello@calma-cbd.com, Phone: +49 30 97004367) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right of cancel before the
cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from
you, including the costs of delivery (except for the supplementary costs arising
if you chose a type of delivery other than delivery other than the least
expensive type of standard delivery offered by us), without undue delay and in
any event not later than 14 days from the day on which we are informed about
your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for
the initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of such reimbursement. We may
withhold reimbursement until we have received the goods back or you have
supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and
in any event not later than 14 days from the day on which you communicate your
cancellation from this contract to us. The deadline is met if you send back the
goods before the period of 14 days has expired. You will have to bear the direct
cost of returning the goods. You are only liable for any diminished value of the
goods resulting from the handling other than what is necessary to establish the
nature, characteristics and functioning of the goods.

Model cancellation form

(If you want to cancel the contract, please fill out the form below and send it
back to us.)

— To Ello LaMotta UG (haftungsbeschränkt), Rudi-Dutschke-Str. 23, 10969 Berlin, Germany, hello@calma-cbd.com

— I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale
of the following goods (*)/for the supply of the following service(*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this for is notified on paper)

— Date

(*) Delete as appropriate